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Please use chat option to get in touch or email us on: 

info@nepalishop.co.uk

Whatsapp- 07775623410

Frequently asked questions

Shipping Options and Cost


All items will be dispatched within 24 hrs and processed through selected delivery options. Free Deliveries over £25: Hounslow, Feltham, Greenford, Hayes, Northolt, Harrow and Wembley. Free Deliveries over £45: Rest of the UK. EU deliveries: coming soon.




Returns and Refunds


We are very transparent and will do our best to display products with correct and accurate informations, and well packed at the time of shipments to avoid dissapointments. Should it ever come damage or arrive in unsatisfactory conditions, allow us 48hrs to contact our delivery partners to resolve the issues. However, if you change your mind after you have received your products, you will be responsible to return the products back to us.




Packaging


We will do our best to reduce packaging and use only 100% recycled packagaing on most of our shipments and recycleable when you receive our products.




Contact and Response


You are advised to use our chat options or email account to get in touch with us. We will try to respond to you as fast as we can.




Products and fulfillment


We are growing online business, sometimes we may miss to display products. Please do not hesitate to ask us if you need something we don't have it on our website.